frequently asked questions
We make your laundry simple. We can save your time, so you can enjoy doing the things you love. We can save you money on soap, water, heating and electricity. So you can enjoy even more of the things you love. Our prices are simple and affordable.
In a nut shell:
- you create an account to do click on signup and place an order.
- Once your account created then next time you only need to login with email ID and password.
- The day before your pick up, place your clothes in your North York's Premium Dry Cleaners reusable garment bag. If it’s your first order, and you don’t have one yet that’s okay – just put your clothes in any bag and we’ll make sure you get a brand new reusable bag back with your cleaned clothes.
- The next day we pick up your garments and send you an invoice with what we picked up.
- We take them to be professionally cleaned at our state of the art dry cleaning facility.
- We drop off your fresh crisp cleaned clothes on due date and time.
We accept payment by only PayPal method i.e.PayPal account, VISA, MasterCard, and American Express.
We have Pay On Delivery option also so it means you can pay by cash or card upon delivery your clothes.
No , There is no charge on delivery.
Our service is currently available to certain parts of Toronto, North York and Brampton residents and businesses. If we don’t serve your location please send us an email at firstname.lastname@example.org or Call at our business location during Business Hours or you can text us 647 987 2600 after business hours.
We currently offer pick-up and delivery service from Monday-Saturday. For pick up please have your garments ready by 8am morning. You will get suitable day and time during your order placing.
Simply email us email@example.com for your special instructions with your Client number and Order ID, where we can pick up and deliver from. As long place is secure to pick up and deliver where you instruct us.
if you want your shirts to be dry cleaned, please turn them inside out. For laundered shirts leave right side out. Nice and easy!
No ,That would be a total hassle for you . We have made it easy. Just simple call or email us with your client ID and setup a suitable time and day.
Please call or text us 647 987 2600 during or after business hours.
Yes , you can handover to delivery guy during your next order or you can drop at out our business location.
Simply email us with your client number and order ID. We will reschedule the day and time
Yes , North York Premium Dry cleaners located at 4664 Yonge Street, Unit 11-12, North York, Ontario , Canada.
Yes , we provide alterations for you all kinds of clothes. Please write alterations changes on paper note and attach on specific cloth with safety pin. We will take care of it. Alterations prices are given in pricing page but sometime it might be changes in alterations case. We will inform you before proceeding it.
Please don’t forget to write on paper if you want that cloth Dry clean or don’t.
Our staff is really trained for removal the stains and we treat up to 99.99% stains. If we are not able to do it then we will definitely inform you with a specific tag. We always try our best